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One common use case is you will want your rule runs to trigger emails. These can be internal emails sent to your ops team, or external emails sent to your end-facing customers. Email Action Destinations are fairly simple to set up - you just need to enter the email address you want to send to.

Once you setup your rule's action to trigger the email destination, you will be able to edit the email's template. You can read more about how to template your notifications here.
Here's a sample email template:
If you leave the To field blank it will default to the Address field you configured in your action destination. Otherwise, the To field will override the Address field configured in the destination. You can either hardcode your recipient e.g. To: [email protected], or you can encode a recipient e.g. {{ ROW_EMAIL }} so that emails get sent to different addresses per row returned from your rule. This comes in handy, for example, if your rule pulled up a list of emails for customers you wanted to contact and you want to send an email to each one.
You can specify multiple recipients by separating them with a comma e.g. [email protected], [email protected]
Here is what the actual email will look like:
You can also attach a CSV file of your query results to the email by selecting the Attach CSV option
By default, emails are sent from [email protected], but we can help you configure emails so that they are sent from your domain e.g. [email protected] Email us at [email protected] if you wish to enable this feature.
Note that the email's body field is interpreted as HTML so you can generate stylized emails such as this one by pasting in the relevant HTML/CSS code in the email body:

With LogicLoop, you can send external emails to your customer from your own email addresses. You'll need to be on our Growth or Enterprise plan to have your own dedicated instance (which should look like yourco.logicloop.com) in order to have the emails send from [email protected] instead of [email protected] If you're on our Starter plan and don't have a dedicated instance, please reach out to [email protected] to upgrade.
Usually, your mail will be sent through AWS SES, Sendgrid, Google etc. Please send us your SMTP credentials so LogicLoop can send emails from your company address:
  • your mailserver's address, e.g. email-smtp.us-west-2.amazonaws.com
  • your mail port, e.g. 587
  • whether you use TLS
  • your mail username and password
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Email notification template
Sending emails from your company account